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INFORMATION

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FEES AND PAYMENTS

Bespoke, EYC groups and mobile services will require a discussion and a service agreement. They will be formulated specifying fees, rights and responsibilities, cancellation terms and services offered.

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Prices will be discussed before your first session and in accordance with the NDIS price guide.

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Payment options are provided with the invoice which is issued after the session. They include payment links, direct deposit and Bpay options. 

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CANCELLATION POLICY

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Lissette will make every effort to contact you, or your emergency contact to ensure your wellbeing if you do not arrive to your scheduled session. 

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Therapeutic sessions can be provided via an online platform in the event that there is a desire or requirement to do so.

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 If there is a short-notice cancellation, 100% of the agreed price will be charged for the cancelled appointment. 

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For other cancellations, where the participant has provided notice of cancellation prior to the 24 hours of the scheduled service, the provider will not charge a cancellation fee.

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QUALIFICATIONS AND PROFESSIONAL MEMBERSHIP

Lissette is a qualified art therapist, registered NDIS provider, counsellor and school teacher. She holds a current professional membership with ANZACATA.

These organisations can be visited via the following websites: 

https://www.anzacata.org​/


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PRIVACY AND CONSENT

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Express Yourself Creatively regards the management of client’s personal information, artwork, clinical notes and any other record physical or digital that is held with the highest regard.  Information obtained is stored in a secure location at the administrative address of the business. Consent and confidentiality are sought and maintained in accordance to the ethical standards of both Australia Counselling Association(ACA) and Australia New Zealand Asian Creative Arts Therapies Association (ANZACATA). Artworks will be returned to clients unless the clients do not want to take receipt of them. If artworks are abandoned, they will be disposed of in a sensitive manner.

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LOCATION

Face-To-Face Individual sessions are provided by appointment at the Forestville Community Arts Centre, Northern Beaches Council. 
6 Darley St, Forestville NSW 2087

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NDIS CODE OF CONDUCT

Express Yourself Creatively acknowledges and supports the NDIS Code of Conduct.

The Code of Conduct requires workers and providers who deliver NDIS supports to:

  • act with respect for individual rights to freedom of expression, self-determination, and decision-making in accordance with relevant laws and conventions

  • respect the privacy of people with disability

  • provide supports and services in a safe and competent manner with care and skill

  • act with integrity, honesty, and transparency

  • promptly take steps to raise and act on concerns about matters that might have an impact on the quality and safety of supports provided to people with disability

  • take all reasonable steps to prevent and respond to all forms of violence, exploitation, neglect, and abuse of people with disability

  • take all reasonable steps to prevent and respond to sexual misconduct.

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